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Jon and Sharon,

So here I am, sitting in my office diligently getting my work done and minding my own business when the man in the big brown truck shows up with a box. Unfortunately I made the fatal mistake of opening the box only to find the most incredibly beautiful Koa T5 I have ever seen. Pretty soon, several employee's were gathered around my office to take a look at my new prized possession. I then heard the presses in the pressroom stop printing. Next the folder stopped folding and soon the production people were in my office as well all ooooing and ahhhhing over such lovely instrument. Needless to say, Friday afternoon production around my shop suddenly came to a grinding halt. And you know something? I can't think of a better way to bring the weeks production to a close. Once again, thanks to both of you for the outstanding customer service. You truly go above and beyond the call of duty to satisfy your customers.

Warmest regards,

Mark