Categories
Martin Guitars:
Click here for a complete list of our Martin products! Guitars and Basses: Applegate Guitars Guitars Custom Made for MFG J.W. Gallagher & Son Jose Ramirez Guitars Martin Ambers Martin Guitars National Reso-Phonic Guitars New from NAMM! R.Taylor Taylor Guitars Taylor Limiteds Used Instruments Vintage Guitars Mandolins & Others: Mandolins & Other Instruments Other Items: Clothing Electronics Instructional DVDs Strings, Picks and Accessories Click here to view customer photos and more! Recent Testimonials:Jon and Sharon, So here I am, sitting in my office diligently getting my work done and minding my own business when the man in the big brown truck shows up with a box. Unfortunately I made the fatal mistake of opening the box only to find the most incredibly beautiful Koa T5 I have ever seen. Pretty soon, several employee's were gathered around my office to take a look at my new prized possession. I then heard the presses in the pressroom stop printing. Next the folder stopped folding and soon the production people were in my office as well all ooooing and ahhhhing over such lovely instrument. Needless to say, Friday afternoon production around my shop suddenly came to a grinding halt. And you know something? I can't think of a better way to bring the weeks production to a close. Once again, thanks to both of you for the outstanding customer service. You truly go above and beyond the call of duty to satisfy your customers. Warmest regards, Mark Read More...
Terms and Conditions
Continental U.S. Shipping Rates:
We normally ship UPS. US Shipments to APO's must be shipped via USPS and may require additional postage. Please inquire for rates. All instruments are sent signature required - no exceptions. (This is an insurance requirement.) Domestic shipments require a street address for delivery. Please email us if you are placing an international order for accessories and we will give you a shipping quote. PLEASE NOTE: MAKE ARRANGEMENTS FOR SOMEONE TO RECEIVE YOUR GUITAR OR CONTACT UPS AT 1-800-PICK-UPS TO REQUEST RE-DELIVERY TO AVOID HAVING THE DRIVER LEAVE YOUR GUITAR UNATTENDED. UPS DOES NOT CONSIDER ITSELF RESPONSIBLE FOR PACKAGES THAT HAVE BEEN VERIFIED AS DELIVERED BY THE DRIVER, EVEN WHEN WE REQUEST A SIGNATURE UPON DELIVERY! International Shipping Rates: We ship UPS Worldwide Expedited overseas. Shipping to non-US addresses may vary based on destination. If additional shipping charges apply, you will be contacted for verification and approval before your order is shipped. The minimum shipping charge is $13 for international accessory orders. UPS GROUND LOWER 48 STATES $49 UPS EXPEDITED EUROPE/SCANDINAVIA $219 UPS EXPEDITED AUSTRALIA/NEW ZEALAND $269 We ship to Canada via UPS AND USPS - $89 Duties and Taxes: International orders are subject to duties and taxes. The recipient is responsible for payment of applicable duties, taxes and other fees. Please contact your customs office for information on duties, taxes and restricted items. Shipping Timeline: Orders usually ship the same day in stock guitars are ordered. If you have questions about specific shipping times please contact us. Call In Orders: You can also choose to checkout on our site and call in your credit card information during the phone hours listed on the front page of this site. Outside the US call 001-239-530-7425. You may mail payments as well. Trades and Consignments: Quoted trade values are estimates only and will be finalized upon receipt of your instrument and our evaluation of its condition. Consignments start at 15%. We have a $300 minimum net commission. PLEASE NOTE:YOU ARE RESPONSIBLE FOR SHIPPING DAMAGE ON GUITARS YOU SHIP TO US. Custom Shop and Special Order Guitars: A 50% non-refundable deposit is required on all custom shop, special order and control number orders. Please note: Custom shop, special order and control number guitars are not cancellable or returnable. Return Policy: We offer a 48-hour approval period on new instruments. If an instrument is to be returned you must contact us within 48 hours after the instrument was delivered and request return authorization. The instrument must be in route back to us the first business day after the 48 hours expires. You will be responsible for insured return shipping by UPS or FedEx only. In the event of a return, (not an exchange) you will be charged for the outbound shipping and handling even if it was included with your purchase. If an instrument is not returned in the same condition as received, additional clean-up fees may be assessed. PLEASE NOTE: We charge a 5% processing fee on all monies refunded which were paid by credit card, no exceptions. This includes all credit card refunds on canceled orders, returns and refunded deposits. (This does not apply to other forms of payment). Returned instruments that have been physically altered (strap buttons, pickups, etc.) will be subject to up to a 15% restocking charge.
Choose Your Language!
Your Cart is empty
Checkout Orders history
Contact Us:
Questions or comments? Visit our Contact Us page or give us a call. Phone: 239-530-PICK (7425) Toll Free: 1-888-CFM(236)-1833 International: 001-612-839-2277 [ email us ] 
MFG Newsletter
|
||||||||||||||
 |
||||||||||||||
